02.23.06
Alphabet and ING Car Lease Top 2005
BMW Group leasing subsidiary Alphabet and ING Car Lease have won the 2005 Landmark Pre- and Post-Sale Customer Satisfaction Index Surveys conducted by the automotive consultancy apd. Based on 81,320 fleet operator responses to the Landmark Pre and Post Sale CSI surveys over the 1998-2005 period, ALD Automotive (known as BCH Vehicle Management until 2001) was rated the best contract hire and leasing company in the Pre-Sale CSI Survey with an overall rating of 80.52%. More on the car lease story.
In the cumulative results of the 2005 fleet operator-based surveys, Alphabet, which operates a fleet of 28,000 vehicles in the UK, topped the Pre-Sale CSI Survey with the highest score since 1999, and ING Car Lease, operating a UK-fleet of 15,800 vehicles, won the Post-Sale Survey with the highest score achieved since 2000.